Award Trips

Booking Korean Airlines Award Tickets: Still Waiting

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I posted earlier this month about my experience booking a Korean Airlines award ticket for the first time. The major concern was that ticketing isn’t instantaneous, you have to wait for them to call you back at some point to collect payment for taxes before the ticket is issued. And it could take weeks or months.

Some readers suggested I call the reservations number immediately to see if I could get them to process my ticket. But I’m trying to be more patient, and I was curious as to how long it would take them to call. Today its been two weeks and I just couldn’t wait any longer, so I called. After making me verify my booking number, identity, and birth date of all the passengers he told me that the ticketing department wasn’t open yet.   My reservation was not ready for ticketing, but someone would definitely call me by the deadline.

I expressed concern that the deadline was only a few days before my departure, and was “corrected” by him restating the deadline for them to contact me (which was a few days before my departure). AUGH.

I know it will all work out and I will follow up again in a few weeks, making sure to do so when the ticketing department is open (apparently starting at noon EST). In the meantime I will just keep reminding myself that I stress far too much about travel plans and I need to work on that for 2014. 🙂

Still, Korean Airlines award booking is not for the faint (or anxious) of heart.


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