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Passenger Charged Over $1000 for Using InFlight Internet

Jeremy Gutsche purchased the $28.99 for 30MB internet plan on his recent flight from London to Singapore on Singapore Airlines.  But when he exceeded that data allowance with 155 page views, he was charged over $1100 USD. (h/t: Tom911 on Milepoint )

a large airplane at an airport

Read the full story on Asia One News.


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  1. It seems more likely the passenger exceeded his data cap through email and file downloads, not page views. Maybe next time he should choose the option to pay by the hour.

    As for his complaint about the internet being slow during, he was uploading a 4 MB file. Upload and download speeds are rarely the same. The majority of people are browsing the web and don’t need it. You send a small request for a new page, and a lot of data comes back with text, images, etc.

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