Starwood Guaranteed Room Availability at a Sold Out Hotel & Why You Should Still Keep Checking
I’ve started to plan for my Sicily trip later this month and nailing down hotel rooms was one of the first things on my list. I immediately zeroed in on the one Starwood property in Sicily since I need a stay, and was dismayed to see it was completely sold out for all of my dates. After stalking it for a few weeks with no rooms opening up, I called the Platinum Customer Service line to ask about the Platinum Guaranteed Room Availability.
“Yes, for you Ms. Anderson we have a room”
Unfortunately that room was at the rack rate of 176 Euros, much more than the 99 Euros/ 3,000 points it usually goes for. But it was in line with other places I was looking at and cancelleable until a day before so I decided to lock it in so I’d have options.
I also decided to check back every now and again just to see if any rooms using points popped up.
It’s rare, especially if a place is sold out, but not impossible (it didn’t for my Dead Sea stay). And sure enough, this morning a room came up at 3,000 points. A HUGE savings. And a good reminder not to assume better options won’t come up and to keep checking.
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