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Sheraton Charlotte Airport Review

a lobby with a fountain and a table with red chairs

My award trip to Thailand over the holidays had me leaving out of Charlotte in the evening. However, given US Airways track record of tight connection times and late flights, I was nervous about taking the afternoon flight from JAX. Instead I opted for an early morning flight that would give me 2-3 more flights I could catch if mine was delayed or cancelled.

That left me with a 6hr layover in Charlotte. As much as I like their sweet tea options and rocking chairs, that much time to kill would leave me exhausted before I ever got on the flight to Munich.

So I started researching local hotel options and discovered the Sheraton Charlotte Airport. It’s Category 2, a bargain at only 4,000 SPG points and offers a free shuttle to/from the airport that runs every half hour.

My gold status earned a room on the top floor at the end of the hall at check in. The room was spacious and updated, and definitely quiet. Large flat screen, big desk/writing area, and a little nook with two chairs to site in.

What impressed me the most was how competent and nice the front desk people were. Since I would be coming in at 10AM and leaving at 4PM, I wasn’t sure the best way to make my reservation.

Made it for the night before, with a note that I’d be checking in the next morning and needing Starwood Gold 4PM checkout or make it for the day of and ask them to guarantee early check in. I called the day before my arrival and she promptly checked me in, noting in my reservation I’d be arriving the next morning.

When I arrived, everything was in order and they even comped my internet at check out.

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