experiences

“Hyatt Has It” Saves the Night, er Day

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Once again, Hyatt’s new “Hyatt Has It” program offering all the basic toiletry and electronic essentials helped keep our Omaha trip on a positive note.

Our mileage run/adventure was just for the day, so we packed light. And by packed light, I mean we had our iPads, laptops, phones, jackets, and a battery charger each. For a day trip we didn’t need more, probably not even that much.

So it was with dismay that we returned to the Omaha aiport at the end of the day to discover our outbound flight to Chicago might be running late and that missing our connection was likely. The connection that was the last flight out to DC that night, meaning an overnight in Chicago.

Usually that wouldn’t be a problem, except we had nothing but the clothes we were wearing and our rapidly draining electronics. An overnight hotel stay was going to be uncomfortable, awkward, or both. Not to mention arriving in DC the next day disheveled and wearing the same clothes for more than a day.

But fortunately we booked the nearby Hyatt Regency O’Hare, which meant we could get toothpaste, deodorant, toothbrushes, combs, razors, etc for free and without having to worry about tracking down a  convenience store.

Hyatt Has It free amenities Hyatt Regency O'Hare

They even brought up bathrobes without us having to ask for them and were able to supply a universal charger so we could charge more than one item at a time.

Hyatt Bathrobes

The only thing they couldn’t supply (other than midnight laundry service) was something to sleep in (although in a pinch we could have used the bathrobes) but fortunately we thought ahead in Omaha and we wound up buying souvenir shirts that doubled as sleep wear.

Omaha souvenir shirt

Other hotels offer some of these amenities, but it can be inconsistent. Knowing the minute we booked our hotel room we didn’t have to worry about “trying to make do” til we could get home the next morning really took some of the stress off. 🙂

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2 Comments

  1. emily

    October 6, 2013 at 10:34 pm

    – You passed through Omaha! Wish I’d known, I would have waved. 🙂

  2. Roberto

    October 9, 2013 at 7:56 pm

    Hyatt excels in the consistency of amenities. My experience with other hotels – SPG in particular – are hit or miss. I’ve stayed at Sheraton and Westin hotels that had the works (shaving cream, toothpaste, toothbrushes, razor, slippers, robe, etc) and some where I had to call in for a shower soap or gel.

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