Elite Status

Free Buy Up to Chairman Status? US Airways’ Misleading Website Design

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Poor website design gave one of our reader’s a shock when he logged into his US Airways Account to buy-up to the next status level. It looked like there was a mistake and instead of being impossible, buying up to Chairman’s would be free! Much cheaper than spending $2324.65 for Gold.

US Airways Buy Up Page

Note: Name was changed to protect the innocent.

Of course he immediately tried to purchase it and got an “unable to process request” message. Nothing like the early morning thrill of thinking you’ve found a mistake deal.

The sad thing about this is the layout is intentional! As of March 1, you can only buy up to a status you’re within 25,000 miles or 30 segments of reaching. But rather than removing the other options or at least indicating in someway they’re available, they’ve made it look like there’s no charge.

Not surprising, since the technology has quirks like including flights after midnight when searching tickets for the previous day, but not exactly sporting either! 🙂

Of course, if this is a glitch and someone manages to buy free Chairman’s status, please let us know!

(h/t: Phillip)


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Living for the little (and big things) that make life so fun, especially mistake deals and crazy last minute weekend mileage runs across the world. www.twitter.com/klatravel


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