Hotel Reviews

Hyatt Regency Incheon: Great Service, Hard Beds

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On my most recent vacation to Asia I spent two nights in Seoul, the first at the Hyatt Regency Incheon. We were landing at around 5PM, and I figured for the first night it would be better to quickly get from the airport to our hotel, rather than sitting in traffic on a bus for over an hour. It was also available on cash & points, which counted towards requalifying for status, also a plus!

Hyatt Regency Incheon Hotel Shuttle

We found the shuttle bus at Door 3A. It runs every 20 minutes, and we’d just missed the 5:27 PM shuttle in our (failed) search for an ATM, so wound up waiting outside a bit. It took less than 5 minutes to get to the hotel once it came and check in was very quick.

Hyatt Regency Incheon Hotel lobby

My diamond status was recognized, but as far as I could tell we hadn’t been upgraded. Our room was on a high floor with a great view of the airport though!

Hyatt Regency Incheon Hotel view from room

The room was spacious and modern enough.

Hyatt Regency Incheon Hotel Twin Room

Hyatt Regency Incheon Hotel bathroom

Hyatt Regency Incheon Hotel shower

Hyatt Regency Incheon Hotel Beverages

The one issue we had was the beds. Super firm. Like bone bruising firm. The first time in a long time that I was waking up because various limbs had pins and needles just from laying on the mattress. Other than that it was great.

In keeping with Hyatt’s dedication to technology, the phone was programmed to display my name.

Hyatt Regency Incheon Hotel Phone

And we got a chuckle out of the eyebrow raising massage options.

Hyatt Regency Incheon Hotel Massage Options

After changing clothes from the flight, we headed up to the lounge to take advantage of the happy hour cocktails and hors d’oeurves. It was a bit of a mad house. Lots of noisy children running around, almost every table filled. The staff were great though — they offered us drink vouchers if we preferred the more sedate atmosphere of the lobby bar.

We decided to stay and when the prosecco ran out they came by to personally pour us a glass.

Hyatt Regency Incheon Hotel lounge staff prosecco

They also had several items on a “menu” that you could special order in addition to the light offerings of salad, cheese, and desserts. We ordered both — a korean pancake and a duck dish, but they were out of the duck and brought us a tasty fried shrimp option instead.

Hyatt Regency Incheon Hotel Saewoo Twigim

The next morning the lounge was much quieter.

Hyatt Regency Incheon Hotel Lounge

Hyatt Regency Incheon Hotel lounge 2

Breakfast options were limited compared to other lounge buffets, but it was fine — the usual charcuterie and cheese, various cereals, fruit, and 4-5 pastry options in addition to breads. There was also a menu of hot egg options to choose from.

Hyatt Regency Incheon Hotel breakfast tea

Hyatt Regency Incheon Hotel egg options

Hyatt Regency Incheon Hotel breakfast options


Check out was painless and they practically held the airport shuttle for us to make sure we didn’t have to wait another 20 minutes. I would gladly, happily stay at the hotel again anytime I have a layover in Seoul.


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